Contact Us
Effective Date: 28 October 2026
Thank you for visiting MiroSultry, operated by QUY HOLDING PTY LTD. Our customer support team is ready to assist you with order enquiries, sizing questions, shipping updates, return requests, product feedback and general questions about our brand.
Company Details
Legal Entity: QUY HOLDING PTY LTD
Brand Name: MIROSULTRY
Website: mirosultry.com
Physical Address: 8 Altone Road, Beechboro WA 6063, Australia
Contact Channels
Email: service@mirosultry.com
Telephone: +61 8 9377 4826
Support Operating Hours
Monday – Friday: 8:00 – 21:00
Saturday – Sunday: 9:00 – 18:00
Typical Response Time
We aim to reply to all email enquiries within 24 hours during our support schedule. Enquiries sent outside our opening hours, on weekends or public holidays will be answered on the next available business day.
What to include in your message
To help us assist you faster, please include your order number, full name and shipping address if your message relates to an existing order. If you are reporting a damaged or incorrect item, please attach clear photos of the product, packaging and shipping label.
Common support topics
- Order confirmation and payment issues
- Shipping tracking and delivery delays
- Return, refund and exchange applications
- Sizing, fabric and product information
- Website technical problems
- Questions about our policies
If you have urgent concerns related to a payment made through Stripe, you may also reference our transaction information when contacting us.